2011 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

8.1%

10.0%

20.0%

Decrease the Number of Carriers Represented

10.8%

20.0%

10.0%

Keep the Same Number of Carriers Represented

81.1%

70.0%

70.0%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

0.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

2.7%

10.0%

0.0%

Keep the Same Number of Carriers Represented

97.3%

90.0%

100.0%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

58.2%

95.7%

*

39.4%

63.9%

50.9%

*Insufficient Data

2011 Best Practices Study

Agencies with Revenues Under $1,250,000

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