2011 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Validated Producer Productivity

Average

Top 25%

Commercial P&C Producers Average Validated Producers # Validated

2.3 6.0 0.5

High Low

Average New Commissions Produced Annually

$47,006 $394,271 $123,421

$84,141 $602,999

Average Book Serviced (Commissions)

Average Pay ($)

Average Pay (% of Book Serviced)

31.3%

Group Life & Health Producers Average Validated Producers # Validated

1.1 2.0 0.5

High Low

Average New Commissions Produced Annually

$42,634 $232,559 $115,940

$98,052 $582,320

Average Book Serviced (Commissions)

Average Pay ($)

Average Pay (% of Book Serviced)

49.9%

Personal P&C Producers Average Validated Producers # Validated

1.7 5.0 1.0

High Low

Average New Commissions Produced Annually

$33,014 $254,645 $66,852

$65,500 $501,596

Average Book Serviced (Commissions)

Average Pay ($)

Average Pay (% of Book Serviced)

26.3%

Multi-Line Producers Average Validated Producers # Validated

2.6 7.0 0.5

High Low

Average New Commissions Produced Annually

$75,707 $440,495 $125,177

$144,325 $859,764

2011 Best Practices Study

Average Book Serviced (Commissions)

Average Pay ($)

Average Pay (% of Book Serviced)

28.4%

Agencies with Revenues Between $1,250,000 and $2,500,000

T&E Reimbursement

Average

+25% Profit

+25% Growth

% of Agencies That Reimburse All/Part T&E Expense

82.4%

100.0%

66.7%

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