2011 Best Practices Study
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Service/Sales Support Staff
Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix
Average
Top 25% Average
Top 25%
Commercial P&C
Personal P&C
Number
2.7 5.0 0.5
3.6
High Low
14.0
0.5
Average Book Serviced (Commissions)
$270,863 $484,882
$202,171 $337,874
Average Pay ($)
$43,038
$37,709
Average Pay (% of Book Serviced)
15.9%
18.7%
L&H/Financial
Multi-Line
Number
1.1 3.0 0.5
2.6 7.0 1.0
High Low
Average Book Serviced (Commissions)
$271,753 $387,694
$253,118 $356,918
Average Pay ($)
$39,814
$37,600
Average Pay (% of Book Serviced)
14.7%
14.9%
Account Executives
Average
Top 25%
The Account Executive is defined as a senior level service position whose responsibility is to manage the overall service plan/activities for an existing book of business. Although the AE may have limited sales responsibilities, for the purposes of
Commercial P&C Account Executives Number
2.3 4.1 0.5
High
Low
Average Book Serviced (Commissions)
$335,511
$586,578
Average Pay ($)
$52,934
Average Pay (% of Book Serviced) Personal P&C Account Executives Number
15.8%
the study, they are classified as Service Staff. The position is often created to support and enable a producer to focus on new business production.
3.1 8.7 1.0
High
Low
Average Book Serviced (Commissions)
$172,679
$289,880
Average Pay ($)
$36,873
2011 Best Practices Study
Average Pay (% of Book Serviced) L&H / Financial Account Executives Number
21.4%
Agencies with Revenues Between $1,250,000 and $2,500,000
0.8 1.0 0.5
High
Low
Average Book Serviced (Commissions)
$212,563
*
Average Pay ($)
$39,519
43
Average Pay (% of Book Serviced)
18.6%
*Insufficient Data
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