2011 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

18.4%

30.0%

20.0%

Decrease the Number of Carriers Represented

10.5%

0.0%

0.0%

Keep the Same Number of Carriers Represented

71.1%

70.0%

80.0%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

5.3%

10.0%

0.0%

Decrease the Number of Carriers Represented

2.6%

0.0%

0.0%

Keep the Same Number of Carriers Represented

92.1%

90.0%

100.0%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

42.1%

24.1%

*

8.3%

1.7%

*

*Insufficient Data

2011 Best Practices Study

Agencies with Revenues Between $2,500,000 and $5,000,000

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