Customer Loyalty Newsletter - January 2018

one ProFessIonaL team

Issue 16

Customer Loyalty January 2018

In this issue:

I n the first four months of 2018, all Wagner employees will be expected to participate in a 2.5-hour class called Winning Customer loyalty. WINNING CUSTOMER LOYALTY to all Wagner employees - From Cody eldridge and Brad Cofield:

Cover story Winning Customer Loyalty

Good Job report

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Kudos for Communication in Business-to-Business

nPs scores

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our Winning Customer Loyalty (WCL) class was developed to help all of our employees better understand the needs of our customers when

Learn More about Loyalty:

Click here and subscribe to the Daniel Group Blog. The Daniel Group is the provider Wagner uses to conduct our customer loyalty surveys.

they are conducting business with us. the Customer experience Committee felt that we needed a short course to ensure our customers have an appreciated, secure, and effortless (ase) experience. WCL


Have questions? Call Talina Jones at extension 3216.

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