Hyatt Proposal v9.4

July 8, 2016

Mr. Justin Vining Hyatt New Brunswick Hotel 2 Albany Street New Brunswick, NJ 08901

Re: Shuttle Service Proposal

Dear Mr. Vining:

Enclosed is our proposal to provide valet and transportation services for the Hyatt New Brunswick Hotel.

Propark successfully provides transportation and valet parking services throughout Tri-State region to clients with high standards like LaGuardia Marriott, Springhill Suites, Fresh Direct, & Newark Liber- ty Parking. Propark is experienced in providing first class, quality service in demanding urban envi- ronments. Our recipe is simple: 1. Hire great individuals with excellent customer care focus and tons of driving experience. 2. Rigorous training program covering all aspects of the operation. 3. Provide staff with complete uniforms that enhance our brand image as well as our client’s. 4. Fleet vehicles to ensure minimal service issue. 5. Daily/weekly/monthly/quarterly/annual staff engagement. 6. New Hire driving test for both valet and shuttle drivers. 7. Data analytics to make continuous service improvements and minimize expenditure.

We look forward to delivering our unparalleled service levels to your operations if given the oppor- tunity. Please call me on (914) 478-6300 with your questions or for further details.

Sincerely,

Kristen Sokich

Kristen Sokich

Senior Vice President Propark America

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