SAVS/TACR THE LEVEL OF DIGITALIZATION

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The Level of Digitalization - Cover p. 1	I
THE LEVEL OF DIGITALIZATION AND INTEREST IN DIGITAL SERVICES FROM THE PERSPECTIVE OF CITIZENS, COMPANIES AND GOVERNMENT AUTHORITIES - Analytical study	1
Copyright Page	2
TABLE OF CONTENTS	3
1 INTRODUCTION	5
2 RESEARCH AMONG REPRESENTATIVES OF GOVERNMENTOFFICES WITH BROAD POWERS	6
3 RESEARCH AMONG CZECH CITIZENS	17
3.1 Sample of the general population	17
3.2 Sample of the internet population	18
4 RESEARCH AMONG REPRESENTATIVESOF CZECH COMPANIES	28
5 CLOSING SUMMARY	40
5.1 Government Offices	40
5.2 Citizens	41
5.3 Companies	41
APPENDICES	43
APPENDIX 1 – QUESTIONNAIRE INTENDED FOR GOVERNMENT OFFICES	44
APPENDIX 2 – QUESTIONNAIRE INTENDED FOR CITIZENS	52
APPENDIX 3 – QUESTIONNAIRE INTENDED FOR COMPANIES	62
Cover p. 4	70

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