SAVS/TACR THE LEVEL OF DIGITALIZATION

We publish information on:

a) the website where basic information is provided (overview of planned activities, minutes from councils) b) websites where information is provided to the office and basic forms for citizens are offered, which can be printed out and brought to the office c) websites where information and basic forms for citizens are provid- ed, which can be printed out and brought to the office; at the same time, citizens can enter the reservation portal and book a specific date and time for a meeting with the official; d) a web portal providing information on the office and offering basic forms to citizens, which can be completed and verified by electronic signature or via a data box; citizens have a reservation portal e) a web portal where, in addition to information about the office, a wide range of forms are provided for citizens, which can be com- pleted and authenticated by electronic signature or via a data box; citizens have a reservation portal f) an interactive web portal on which, in addition to information about the office, a wide range of forms for citizens is provided, which are partially filled in themselves after registration (name, address, etc.) and can be sent electronically or electronically via a data box; the portal is interactive and also offers a number of downloadable ap- plications g) None of the above characteristics correspond to our situation (please specify your characteristic) ……………………………… 19) Would your municipality or city be interested in introducing a central pay- ment gateway to a website or portal? a) Yes, I’m definitely interested. b) No, because we don’t have a payment gateway. c) No, because we wouldn’t use a payment gateway 20) Are you aware of the NIA (National Identity Authority) service? a) Yes b) No 21) Please indicate the level of importance of the following e-government ser- vices (tools) for your local authority (municipality).

1

2

3

4

very important

important

less important

unimportant/unnecessary

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