SAVS/TACR THE LEVEL OF DIGITALIZATION

APPENDIX 2 – QUESTIONNAIRE INTENDED FOR CITIZENS Survey Questions

1) Do you support the digitalization of public administration and services (e-government), i.e. for the state to provide its services to citizens online as much as possible? (e.g. online re-registration of the vehicle to a new owner; online establish- ment of the company; online application for a duplicate birth certificate) a) Definitely yes b) Somewhat c) Not really d) Definitely not e) No interest. 2) To what extent do you think it is necessary to digitalize public administration in the Czech Republic? a) Definitely necessary b) Quite necessary c) Quite unnecessary d) Definitely unnecessary 3) Howwell-informed are you about the possibilities and tools of e-government? a) Definitely well-informed

b) Quite well-informed c) Quite poorly informed d) Definitely poorly informed

4) In your opinion, the current quality of digitalization of public administration and services in the Czech Republic (e.g. the Public Administration Information Portal, the Citizen’s Portal, the Data Box, the Electronic Identity Card) is …

a) Great b) Good c) Poor d) Terrible e) I don’t know 5) Do you know what a “data box is, and do you use it”? a) Yes, I use it regularly. b) Yes, but I’ve logged in only once. c) Yes, but I don’t use it. d) No

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