2 RESEARCH AMONG REPRESENTATIVES OF GOVERNMENT OFFICES WITH BROAD POWERS This chapter focuses on the issue of digitalization from the perspective of representatives of government offices with broad powers in the Czech Republic. The research aims to determine which public services should be digitalized as a matter of priority taking into account the experience and opinions of representatives of municipal and city authorities with broad powers. The data collection included an online survey, with 150 government offices responding out of the initially addressed 232 (64.7%). The survey was conducted from November to December 2019. The respondents were broken down as follows: Region Sent Return rate Králové Hradec 15 87% South Bohemia 16 81% Ústí and Labem 16 81% Liberec 10 70% Moravian-Silesia 22 68% Vysočina 15 67% Central Bohemia 26 62% The Capital City of Prague 28 61% Pilsen 15 60% South Moravia 21 57% Olomouc 13 54% Zlín 13 54% Pardubice 15 53% Karlovy Vary 7 43% Total 232 64.7% With regards to the peoplewho filled in the questionnaire, mayors, secretaries and heads of the ICT department clearly dominate: Position Number of respondents Mayor 45 Secretary 32 ICT professional / head of ICT department 32 Other staff 24 Deputy mayor 13 Position not given 4


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