AtlantiCare Greatest Hits Book

Best Quality continued

• The Emergency Department at City Campus partnered with the Opioid Overdose Recovery Program to provide bridge to rehab for overdose patients (state grant funded). • 1 Pines achieved 0 percent restraint prevalence rate and 0 percent assaults with injury. • Nursing maintained zero ventilator associated pneumonia (VAP) rate in the Intensive Care Unit (ICU)/Cardiovascular Unit (CVU) at the Mainland Campus. • Center for Childbirth increased exclusive-breastfeeding-at-discharge rate to 48 percent and continues to increase the number of moms exclusively breastfeeding. • Center for Childbirth achieved NTSV (nulliparous women with a term singleton baby in vertex position delivered by C-section) rates at or below 25 percent. • Maternal Fetal Medicine (MFM) launched a perinatal medication assisted treatment (MAT) maintenance program for opioid- dependent mothers. • Mainland Intensive Care Unit (ICU) remained Central Line Associated Bloodstream Infection (CLABSI) free throughout 2017. • Hammonton Satellite Emergency Department ST-Elevation Myocardial Infarction (STEMI) and Door to Electrocardiogram (EKG) was 100 percent compliant for 2017. • Case Management improved transitions of care by aligning Inpatient Case Management and Ambulatory Care Management teams under one Care Management umbrella. • 90 percent of Ambulatory care managers were trained as advanced care planning facilitators to support the AtlantiCare Physician Group (APG) practices. • Palliative Care collaborated with Health Engagement to integrate advance care planning education as a credit option for Engaged and Geisinger Health Plan members. • ARMC launched Comfort Measures Only (CMO)/General Inpatient Palliative Care Hospice (GIP) units on 5 Harmony (City Campus) and 1 Meadow (Mainland Campus). • Implemented Telesitter patient video monitoring to improve patient safety and reduce the costs related to patient companions. • Upgraded the UniPOC devices that enable anti-coagulation devices to upload results automatically into Cerner. • Implemented LabCorp and Cerner Lab orders and results interface. • Deployed e-Path Live, the medical oncology tool used to for state reporting. • Upgraded the Spacelabs central cardiac monitoring system software to the latest version as part of the alarm safety initiative. • Created and introduced new logos across the system, more prominently integrating Geisinger logo and incorporating“Caring”blue. • Launched pop-up Facebook live interviews on trending topics. • Collaborated with service lines to share patient testimonials through Facebook videos.

• Earned a larger millennial audience through use of Instagram, Snapchat, and targeted hashtags. • Elevated the AtlantiCare brand through the production of 130 video spots as of April 2018/FY18.

• Received Healthcare Advertising awards for “History of Caring”book (Silver Award) and Brand Direct Mailer (Merit Award). • The Egg Harbor Township and HammontonWound Healing Centers exceeded goals for day to heal, outlier rates, median days to heal, and patient satisfaction results.

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