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of the user experience Include: • Is the app easy to use? • Are my concerns instantly sent to the appropriate person or group? • Can I remain anonymous? • Can I send pictures or Videos? Concerns for management may include: • Does the platform save time and money? • Will it improve communications? • Is the information received useful and pertinent? One such example of a platform available today is Report It ® . The Report It ® app allows residents and visitors of a community to anonymous- MOBILE TECHNOLOGY... from page 36.

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