Markerstudy Tender RAC

Executive summary

By bringing together the RAC brand with your retail brands we will create a standout proposition for your customers, ensuring they are at the heart of all aspects of our service. Our cost proposal for Markerstudy Retail Division delivers: A patrol based model Well loved brand Partnership approach

Patrol Based Model

Our proposal to deliver best in class service is simple. By using RAC, Markerstudy will benefit from a centralised model as opposed to a sub-contracted model of breakdown service provision. The benefits will include: › Fully equipped RAC patrols trained to deliver the highest levels of customer satisfaction. › Full insight and reporting of the whole customer journey from the initial breakdown to completion of repairs, or delivery to a garage on the rare occasion we can’t fix at the roadside. › The ability to be completely most urgently, particularly during the worst of weather conditions. › Patrol vans equipped with over 500 parts and tools. self-sufficient and prioritise those customers who need us

Marketing support Transparent pricing