Complaints e-Book

Entering the Subject ID Use this search option when you know the SES ID, NMLS ID, Entity Tracking Number, or State License Number for the subject.

1. Click Enter Subject ID.

2. Select Company, Branch, or Individual.

Note: Regardless of whether you are entering a complaint for a company, branch, or individual, the complaint is ultimately tied to the company’s record. The company is sent the information requests and can respond to the complaint; individuals do not need to create an SES account. a. Search by Company allows you to enter SES ID, NMLS ID, Entity Tracking Number, or State License Number. b. Search by Branch allows you to enter the NMLS ID. c. Search by Individual allows you to enter the NMLS ID or the individual’s name. 3. Confirm the entity’s details. 4. Click Enter Complaint . Searching for Subject Use this search option when you are entering a complaint for an entity and you do not know the SES ID, NMLS ID, Entity Tracking Number, or State License Number.

1. Click Search for Subject .

2. Use the icons at the top of the page to search by name, location, employee, keywords, phone number, or website.

Updated: 6/11/2021