Complaints e-Book

6. Make any desired changes to the complaint information and assign the Agency POC. 7. Select Proceed to Processing . 8. Click Submit Review .

Note: You also have the option to close the complaint if it is a duplicate, invalid, or it was referred to another agency. See Sending a Complaint for Referral for more information.

Need more help? Contact the Regulatory User Group at 1-800-699-0911 or by email at rug@csbs.org.

Updated: 2/9/2022