Complaints e-Book

6. Click Subject Not Found if the search results do not return the entity you are searching for and advance to the next search option.

Note: If you are unable to locate the desired entity using all search options, you are presented with the option to create a Non-NMLS Entity. It is recommended that you exhaust all search options before proceeding with creating a new Non- NMLS Entity to prevent duplicate entities. Consider reviewing the discussion (link to discussion article) for Non-NMLS Entities created by other agency users that have similar characteristics to the subject you are searching for to see more details about the entity.

7. Click Create New Non-NMLS Entity.

8. Complete the form.

Note: Entity name is the only required field, but adding as much detail as possible will help other agencies identify this entity when conducting a search for subject.

9. Click Save Entity .

Note: For help in using other agencies’ knowledge about non -NMLS entities, see the Using Discussion for Non-NMLS Entities article. For information about creating a complaint for a non-NMLS entity, see the Entering a Complaint article.

Updated: 11/6/2021

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