Complaints e-Book

Canceling an IR 1. Navigate to the desired complaint. 2. Click Information Requests .

3. Click the IR ID hyperlink for the desired IR in a “ Sent to Company ” status.

4. Click Cancel Information Request .

5. Click Cancel Information Request .

Removing Information Requests You can remove any information requests that are in the “Ready to Send” status.

1. Navigate to the desired complaint. 2. Click Remove Information Requests .

3. Click the X icon next to the IRs you want to remove.

Updated: 3/8/2022