Complaints e-Book

2. Provide a response explaining why the IR response is being sent back, uploading any necessary documents. 3. Click Send Back to Company .

Note: If a company’s response to an IR prompts you to think of more questions to ask, you can create and send more IRs to the company.

Need more help? Contact the Regulatory User Group at 1-800-699-0911 or by email at rug@csbs.org.

Updated: 11/6/2021

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