Complaints e-Book

1. Navigate to your complaint. 2. Click Update Subject .

Note: The button only appears for open complaints where information requests have not yet been sent to the subject.

3. Select the type of subject.

4. Search for the subject. 5. Enter the required information. 6. Click Update Complaint Subject .

Need more help? Contact the Regulatory User Group at 1-800-699-0911 or by email at rug@csbs.org.

Updated: 6/11/2021

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