Complaints e-Book
Removing Access to a Complaint
Introduction After granting another agency access to view the details of a complaint, users assigned the Complaints Supervisor role can remove the access, at any time.
Note: All Complaint Supervisors can remove another agency’s access to a complaint. See SES Agency System Roles and Groups for more information.
Removing Agency Access from a Complaint Record 1. Navigate to your complaint. 2. Click View Access.
3. Click the View Details icon for the desired complaint.
4. Click Remove Agency Access .
5. Click Remove Agency Access .
6. Click Confirm .
Note: Your decision is reflected on the Access History tab and a notification is sent.
Updated: 8/20/2021
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