Complaints e-Book

Removing Access to a Complaint

Introduction After granting another agency access to view the details of a complaint, users assigned the Complaints Supervisor role can remove the access, at any time.

Note: All Complaint Supervisors can remove another agency’s access to a complaint. See SES Agency System Roles and Groups for more information.

Removing Agency Access from a Complaint Record 1. Navigate to your complaint. 2. Click View Access.

3. Click the View Details icon for the desired complaint.

4. Click Remove Agency Access .

5. Click Remove Agency Access .

6. Click Confirm .

Note: Your decision is reflected on the Access History tab and a notification is sent.

Updated: 8/20/2021