Complaints e-Book
Viewing a Complaint
Introduction When a complaint is entered into SES and information requests are sent to your company, you can view the details in the system.
Note: Users must be assigned a complaint role in SES to view a complaint. See SES Agency System Roles and Groups for more information.
Viewing a Complaint 1. Log in to SES.
2. Click Manage Complaints .
3. Click the Complaint ID hyperlink.
Need more help? Contact the SES Call Center 1-800-269-6189.
Updated: 8/20/2021
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