Complaints e-Book
Reassigning the Company POC
Note: Company account administrators, the active complaint POC, and the Complaints Contact can reassign the Company POC.
1. Log in to SES. 2. Click Manage Complaints .
3. Click the Complaint ID hyperlink.
5. Click Reassign Company POC .
6. Select the Company POC at the bottom of the page.
Note: Only users assigned a Consumer Complaints role with the Manage Complaints permission in SES appear in this list. See Managing Users for more information.
7. Click Reassign Company POC.
Updated: 6/26/2022
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