Senior Resources' 2025 Senior Housing Options

2 2025 Senior Housing Options Counties Served: Milwaukee Ozaukee Washington Waukesha Comprehensive Information On: • Helpful Information Senior Move Managers Care Coordination Home Care Medical Equipment Providers • Retirement Communities • Community Based Residential

Compliments of:

Facilities (Assisted Living) • Residential Care Apartment Complexes (Assisted Living) • Independent Senior Living • Subsidized Housing

Visit us online: www.seniorresourcesonline.com Senior Resources, Inc. • P.O. Box 285 Germantown, WI 53022-0285

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For information on Senior Services in Wisconsin, visit our website www.seniorresourcesonline.com

S E N I O R

t aBle oF C ontents

R E S O U R C E S

s enioR H ousing o ptions o veRview pg 52 R esidential C aRe a paRtment C omplexes (a ssisted l iving ) pg 104 •Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 •Ozaukee County. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 •Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 •Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 •Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 •Ozaukee County. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 •Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 •Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 C ommunity B ased R esidential F aCilities (a ssisted l iving ) pg 78 •Continuing Care Retirement Communities Description . . . .56 •Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 •Ozaukee County. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 •Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 •Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 s taying in y ouR H ome /H elpFul i nFoRmation •Have We Reached The Peak? What Goes Up Must . . . . . . .3 •Introduction and Overview / Additional Copies . . . . . . . . . . . .4 •What is the Iris Program? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 •Informational Phone Numbers / Map of Greater Milwaukee . .6 •What is an ADRC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 •The Keys to a Successful Move . . . . . . . . . . . . . . . . . . . . . .10 •Senior Move Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 •Professional Care Managers . . . . . . . . . . . . . . . . . . . . . . .14 •Home Medical Equipment . . . . . . . . . . . . . . . . . . . . . . . . .18 •Home Health Agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 •Home Care / Non-Medical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 R etiRement C ommunities pg 54

GARY KNIPPEN President info@seniorresources online.com

JOE LAUERMAN Production Coordinator jlauerman@wi.rr.com

Senior Resources, Inc. P.O. Box 285 Germantown, WI 53022 tel: (262)-253-0901 fax: (262)-253-0903 info@seniorresources online.com

SCAN TO VISIT

OUR WEBSITE!

Note: Every effort was made to verify the accuracy of the information contained in this directory. This infor mation is provided with the understanding that the con sumer will contact providers to obtain infor mation themselves prior to making a final decision regarding services. Advertisements do not con All rights reserved. The con tents of this publication may not be reproduced without written consent of the publisher. stitute endorsement by Senior Resources, Inc.

i ndependent s enioR H ousing pg 132

•Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 •Ozaukee County. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 •Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 •Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

s uBsidized H ousing pg 158

•Milwaukee County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 •Ozaukee County. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 •Washington County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 •Waukesha County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

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their offers. If you are thinking of selling and then buying, trying to time the sale doesn’t really make sense, because if your home drops in value, so will the one you want to purchase. But, if you are planning on selling and then moving to an apartment or senior community, sell ing at the highest price possible is an advantage as this money is critical so that you don’t outlive your funds. I believe the peak prices are here, now. I also am quite sure that when news comes out that prices are beginning to level out or even fall, many boomers will put their home on the market at the same time. This increase in inventory will further exacerbate the downward pricing H AvE W E R EAcHEd THE P EAK ? W HAT G OES U P M UST ….

of single-family homes and condominiums. Senior apartments will then begin to fill up to the point where many communities that offer availability now will begin to reach the point waiting lists. You want to move to a senior community when you have the choices of view and location and not wait until you no longer have the luxury of choosing the location and view you wanted. When communities begin to fill up, apart ment prices will then rise. Remember also that the money you receive from the sale of your home is most ly tax exempt from capital gains (single per sons are exempt from $250,000 in gain and up to $500,000 in gain for a couple). That makes the sale of your home even more important because what you will net will be tax free for most of you. Bruce Nemovitz is a Senior Real Estate Specialist and author of two books dealing with moving from one’s long-time home. He and his wife Jeanne have helped over 3000 seniors and their families for over 35 years in the 4-county Milwaukee Metro area.

nyone owning a home today is thrilled to see the incredible appreciation over the last 7 years. Just this year we have seen a 10% increase in home values in 2024 (first 6 months!) But as we all know too well, what goes up must come down. Not too long ago, interest rates were at all time lows at 2.8% for a 30-year fixed rate. We are now approaching 6%, with forecast of interest rates to be lowered by ½% in the coming months for a 30 year fixed rate mortgage. Imagine you are trying to buy your first home and not only rates have gone up, but home prices have skyrocket ed. There is a breaking point where young buyers will back away from submitting an offer and wait for homes to become more affordable for their budget. Homes are still selling in a relatively short period of time which is about 7-14 days. We are still seeing multiple offers and over-asking offers, but they are beginning to diminish. In real time, we are noticing a change. Buyers are pulling back a bit as to what they offer as well as waiting longer to submit

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A N I NTROdUcTION ANd O vERvIEW Of THE d IREcTORY your current living arrange ment. There are a number of programs and services that are specifically designed to help older adults remain in their current living arrange ment. In this section we also offer helpful information on topics to consider when con templating a move. The second section of this directory looks at the various types of housing options available to older adults. This

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section looks strictly at those facilities that are designed for older adults. Each section begins with a narrative describ ing the type of housing option in that section, followed by a comprehensive listing of those options available in the four county area. Milwaukee county listings show the area of Milwaukee a facility is located in. Refer to the map on page 6 for a geographic breakdown of Milwaukee county. We hope this information is helpful to you. This directory will be updated and published annually. We would appreciate any comments or suggestions regarding this directory. Please call 262-253-0901. areas where we do not print a directory, please check out our comprehensive website of Services for Older Adults in the state of Wisconsin at www.seniorresourcesonline.com. senior Resources, inc. PO Box 285 Germantown, WI 53022 262-253-0901 info@seniorresourcesonline.com

elcome to the twenty-third

edition of Senior Resources’ Senior Housing Options . This directory was developed to assist older adults and their fam ilies locate appropriate housing options for older adults in Milwaukee, Ozaukee, Washington, and Waukesha counties. As our population ages, the number and types of housing options available to older adults continues to increase. This directory was designed to make locating appropriate housing options a little bit easier. This directory is divided into two main sections. The first sec tion deals with remaining in professionals – Senior Resources’ directories are provided free to profession als. These directories can be given out to older adults and family members to assist them in locating appropriate services. If you are a professional working with older adults and need additional copies, please call or e-mail us and we will be happy to get you additional copies.

N EEd A ddITIONAL c OPIES ?

individuals –We do provide these directories to profes sionals to give out to the community. If you can’t find a copy or want a copy of any of our other directo ries, please call or e-mail us. We do ask for a $4 donation if possible to help cover our shipping costs.

If you are looking for Wisconsin based services in

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W HAT IS THE IRIS P ROGRAM ? IRIS program rules and policies. However, joining IRIS doesn’t mean doing things all by yourself. Every IRIS participant chooses an IRIS consultant Agency (IcA) and fiscal Employer Agent (fEA) to help support them in self-direc tion. I RIS Consultant Agencies Your IRIS consultant Agency can help you self-direct and handle the requirements of the IRIS pro gram. You will choose an IRIS consultant that works with you one-on-one. They’ll take time to get to know you and learn what is important to you.

s we age, many of us find that we could use extra help to remain independent. for those needing long term care, the IRIS program is an option that can help you get the sup ports and services you need to remain living confidently in your own home. IRIS (Include, Respect, I Self-direct) is Wisconsin’s fully self-directed long term care program for older adults and people with disabilities who are eligible for Medicaid. IRIS is designed to help you live life on your terms, while having trusted partners that you choose by your side to help reach your goals. How it works In IRIS, you have many choices in deciding how you want things done. When you join IRIS, a budget is estab lished for you based on your long term care needs and goals. However, you choose: • What goods, supports and ser vices you need; • When and where you want your supports provided; • Who will provide them; and • How you use your IRIS monthly budget effectively and wisely. All IRIS participants have a support and service plan. Your plan is based on your long-term care goals and how you want to achieve them, using your IRIS budget. When you build your plan, you’ll think about the things that will maintain or improve the quality of your life. IRIS has a broad set of services available to you, including home delivered meals, home modifica tions such as ramps, and transporta tion services. Support from others You will be responsible for manag ing your IRIS budget, acting as an employer to workers you choose to hire – which can include eligible family or friends – and following

IRIS Fiscal Employer Agents Your IRIS fiscal employer agent can help do background checks on work ers you hire, process payroll, and help with other employer tasks. Your fiscal employer agent also processes payments to other supports on your plan, like agency supports and other items you purchase to meet your goals. Where can I learn more about IRIS, and how do I enroll? If you’re interested in learning more about IRIS or your other long-term care options, contact your local Aging and disability Resource center (AdRc). AdRc representatives offer free, unbiased information about long-term care options and resources in Wisconsin for older adults, people with disabilities, and their families.

To locate the AdRc in your county, visit: www.dhs.wisconsin.gov/adrc

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aging and disability Resource Centers

414-289-6995 262-238-8120 262-335-4497 262-548-7848

milwaukee

ozaukee

I NfORMATIONAL P HONE N UMBERS

washington waukesha

Aging and disability Resource centers are located in all coun ties. These offices provide information and services to the elderly. These offices are excel lent sources of information for the elderly.

title 19 Title 19, or medical assistance, is available to persons who are eligible for Supplemental Security Income (SSI) and to people age 65 or older who are medically needy individuals, who are below established poverty levels after deducting medical expenses. Wisconsin automatically places an individ ual on Title 19 if they receive SSI.

vices purchased for the indi vidual in the community.

414-289-6874 262-284-8120 262-335-4497 262-548-7848

milwaukee

ozaukee

washington waukesha

414-289-6874 262-284-8120 262-335-4497 262-548-7848

milwaukee

ozaukee

washington waukesha

alzheimer’s assistance Alzheimer's Association 800-272-3900 Alzheimer’s disease and Related dementias 800-438-4380 Benefit specialist Benefit Specialists assist older persons with their private and governmental benefits, such as private insurance or Medicare. Specialists are employed by each county aging unit to pro vide accurate and current infor mation regarding available ben efits.

nutrition Each county offers nutritional information and meal sites for seniors. Information is provided regarding nutritional programs available in local communities.

888-947-6583 888-446-1239 888-446-1239 888-446-1239

milwaukee

ozaukee

washington waukesha

844-614-5468 262-284-8120 262-335-4497 262-548-7848

milwaukee

ozaukee

washington waukesha

Family Care program family care is a program which assists persons in need of nurs ing home care but prefer the option of community based care. The programs include, case planning and assessment, and the administering of ser

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My Choice Wisconsin provides government-funded programs to frail seniors, adults with disabilities, individuals, and families. We care for the whole person and well-being of all by o ering services that promote independence, value diversity, and inspire self-advocacy.

800-963-0035 TTY: 711 www.mychoicewi.org/sr

DHS Approved 10/15/2020

For information on long term care options, call your local Aging and Disability Resource Center.

Senior Resources, Inc. specializes in providing comprehensive information on service providers for older adults in the state of Wisconsin.

If you are a consumer or would like to reach a consumer, we have many options available via our catalogs and the world wide web. Online here... Online: www.seniorresourcesonline.com • Email: info@seniorresourcesonline.com Mail: P.O. Box 285, Germantown, WI 53022 • Tel: 262-253-0901 • Fax: 262-253-0903 >

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disability, low income housing, etc.

he place for information

WHAT IS AN AdRc?

and assistance! Aging and disability Resource centers (AdRcs) are the first place to go to get accurate, unbi ased information on all aspects of life related to aging or living with a disability. AdRcs are friendly, welcoming places where anyone - individuals, concerned families or friends, or professionals working with issues related to aging or dis abilities - can go for information tailored to their situation. The AdRc provides information on broad range of programs and ser vices, helps people understand the various long term care options available to them, helps people apply for programs and benefits, and serves as the access point for publicly-funded long term care. These services can be provided at the AdRc, via telephone, or through a home visit, whichever is more convenient to the individ ual seeking help. AdRcs are available in all Wisconsin counties. To find an AdRc go to http://www.dhs.wisconsin.gov /LTcare/adrc/index.htm information and assistance: • Information about local ser vices and resource • Assistance in finding ser vices to match your needs o Housekeeping and chore services o Health (healthy lifestyles, manage seRviCes pRovided By tHe adRC

access to Funding for long term Care: • The AdRc can determine if you will be eligible for public funding for your long term care. • The AdRc can explain the program choices you have that will provide your long term care. These programs include family care, IRIS and in some areas Partnership and PAcE. Health and wellness: • AdRc can connect you to wellness programs to help keep you healthy and inde pendent, such as Stepping On falls prevention, Living with chronic conditions and others.

o Assisted Living,

nursing homes and other long term care facilities o financial assistance linkages o Legal issues (guardianship, power of attorney, client rights advoca cy) o Abuse, neglect and financial exploita tion o Adaptive equipment choices you have when making decisions about where to live, what kind of help you need, where to receive that care and help, and how to pay for it. • One-on-one consultation to help you think through the pros and cons of the various options in light of your situation, values, resources and prefer ences. vide information and advocacy about govern ment and other benefits that you may be entitled to receive, such as Medicare, Medicaid, Social Security, • Benefit specialists pro

long term Care options Counseling: • Information about the

Benefit Counseling:

ment of chronic condi tions, dementia, etc) o Transportation o Nutrition, home deliv ered meals o Housing, including senior and low income housing

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T HE K EYS TOA S UccESSfUL M OvE where the furniture will be placed, as well as help plan for universal design if needed. Secondly, separate the items for family and friends. This can be a very emotional and difficult step, but can also be very rewarding as you decide which one of your family members or friends would treasure one of these items. Thirdly, separate through items that could possibly have value for an Estate Sale, Consignment or Resale Shop. Fourthly, decide on items that could be donated to a charity of your choice. Some moving companies may provide the service of delivering them to the charity for you. Lastly, make sure that your moving company has the name of a family member or close family friend that is assisting you throughout this entire transition. This person may be needed to be a liaison between the moving company, the facility and the family. They will be happy to coordinate the timelines with them so you have the reassur ance needed that you are making the right decisions. COORDINATION IS KEY: Now that you have a plan of action in place, you then need to coordinate all the dates and deadlines into a master schedule. Some moving companies that specialize in moving seniors even provide you with a Senior Move Manager that will help with all of these details. This type of specialist provides professional help with every aspect of downsizing, organizing, sorting, packing, unpacking and the timelines associated with them. Some companies even offer help with planning Estate Sales and have staff that are professionally trained to know the resale value of your items. Some firms also help clean up your home after you move out . When a company is a member of The National Association of Senior Move Managers,

this is a sign of their dedication and commitment to coordinating all aspects of senior moving. TURNKEY MOVING: Choose a mov ing company that is sensitive to your needs and allows you to customize their services to meet those needs. If per haps you do not have immediate family or friends to assist you, most senior moving companies provide a turnkey moving experience, which can be reas suring to out of town family members. Once your action plan is in place, your senior move manager will be able to make everything happen for you in a timely fashion. A company that special izes in Senior Moving and Transportation can help you make all the right decisions on how to downsize, making your transition into a retirement community a huge success. KEYS OF HAPPINESS: You will now have the time to enjoy all the amenities that your senior living community has to offer. Congratulate yourself for taking the time to properly plan and execute a plan that will make your retirement years an enjoyable experience. Downsizing has removed some of the clutter in your life, and gives you more time to enjoy day trips and outings with other friends in your new community. Don’t forget to pack your gifts of time and talents to bring along to the com munity. You are now are walking up to the front door of your new home, turn the key and find a new life waiting for you! The focus of Universal Services is to provide you with a turnkey moving experience. Our mission is patterned after the Golden Rule. “We treat every senior that we work with as if they were our relative, and value their per sonal property as if it was our own.” Simply put, “We’re in the Helping Business!” Providing service since 1996! ©Article Submitted by Migdalia Zanon Universal Services –Senior Moving Specialist

hroughout life, most of us have accumulated a huge ring of keys that have opened the doors of everything we have owned or cherished in life. If you are like most people, perhaps we don’t even remember what all those keys open up anymore. The thought of moving into a Senior Living Community might present to you the perfect key for retirement living, but the process of moving is still a huge undertaking. As a member of the National Association of Senior Move Managers, we understand the emotional and physical considera tions that seniors face when planning to move into a Senior Living Community. Members of this association provide seniors with a specialized service to that can be tailored to fits their needs. As you consider all of the options and amenities that Senior Living Communities have to offer, remember to take the time to also explore the process of downsizing and moving itself. A company specializing in Senior Moving can help you develop an overall timeline that will pinpoint some key dates that will help the moving process go very smoothly. You start this process with a “Downsizing and Moving Consultation”. Some companies may charge for this service, so ask before you invite them out to your home. This survey will generally last about an hour and should help you formulate a plan that will help you with your downsizing and moving needs. Working with a company that specializes in senior moving and trans portation will help build a trusting rela tionship that will ensure a successful move. THE KEY TO PROPER PLANNING: Planning is the key to a successful move. The Move- In Coordinator at the Community Living Center will provide you with a floor plan to assist your mov ing company with the space planning for your furniture. A company specializing in Senior Moving will then assign a Senior Move Manager to help guide you through all the key elements of downsiz ing, organizing, packing and space plan ning. The furniture space plan will help give you a visual perspective of

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U NIVERSAL T RANSPORTATION C ONSIGN w/US SPECIALIZING IN SENIOR MOVING AND TRANSPORTATION 25 YEARS OF MOVING EXPERIENCES!

SENIOR MOVING

CONSIGNMENT SERVICES

SENIOR TRANSPORTATION

• Complimentary Moving Consultation

• Consign w/US Resale Shop • Vintage & Antique Furniture • Mid Century Antiques • Artwork & Sculpture • Household Furniture & Accessories • Collectables and Memorabilia • EBAY or Craigslist Management • Estate Sales and Auction Services

• Weekly Grocery Shopping • Non Emergency Medical Transportation • Dinner Theater Outings • Miller Park or Sporting Events • Potawatomi Casino Trips • Tours to Museums & Domes • Fully Licensed & Insured • All buses are Wheel Chair accessible

• Senior Move Management • Complete Packing, Moving & Unpacking services • Downsizing and Organizing • Apartment Layout & Design • Temperature Controlled Storage • Member of National Association of Senior Move Managers • Fully Licensed & Insured • Liquidation & Cleanout Service • Dumpster Service • Weekly or Bi-Monthly Cleaning Service Universal Services 262-257-0250 www.universalserviceswi.com

CONSIGN w/US 414-397-5987 email: universalconsignment@gmail.com

Universal Transportation 262-257-0250 www.universalserviceswi.com

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S ENIOR M OvE M ANAGERS

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Senior Move Manager is a professional who specializes in assisting older adults and their families with the emotion al and physical aspects of relo cation and/or aging in place. Senior move managers provide a multi-faceted approach to the move process: from space plan ning in the beginning to post move support and advocacy.

shopping, senior escort, assisting with selection of a realtor and helping prepare the home to be sold Some senior move managers provide these services directly; others function in more of an oversight or management role. Senior move managers have extensive, practical knowledge about the costs, quality and availability of various local community resources.

downsizing • customized floor plans • Arranging for the prof itable disposal of unwant ed items through auction, estate sale, buy-out, con signment, donation or a combination of the above • Interviewing, scheduling and overseeing movers • Arranging shipments and storage • Professional packing • Unpacking and setting up the new home • Related services, such as cleaning, waste removal,

Senior Move Manager Services • Although specific services

vary, most Senior Move Managers can help with

some or all of the following: • develop an overall move or age in place plan • Organizing, sorting and

Senior Move Managers

A Bridge Forward 5327 N. Diversey Blvd. Milwaukee, 53217

Caring Transitions of Eastern Wisconsin

SEGUES, LLC

Two Men and a Truck 11800 W. Burleigh St., Ste 240 Wauwatosa, 53222 414-220-0994 www.twomenmilwaukee.com

W142 N9764 Amber Dr. Germantown, 53022

2017 N. 8th St. Sheboygan, 53081

414-731-1608 www.bridgeforwardmoving.com

262-442-4200 www.segues.net

877-935-4391 www.caringtransitionssheboygan.com

Smart Moves 4305 S. 108th St. Greenfield, 53228 414-526-5242

A Gift of Time, LLC

Two Men and a Truck

Caring Transitions of Metro Milwaukee

414-510-9695 www.agiftoftime.net PO Box 170063 Milwaukee, 53217

262-923-8783 www.twomen.com 16205 W. Rogers Dr. New Berlin, 53151

2033 N. 122nd St. Wauwatosa, 53226

414-269-4618 www.caringtransitions.com

See ad on page 13 www.SmartMovesWi.com

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Online: www.seniorresourcesonline.com Email: info@seniorresourcesonline.com Mail: P.O. Box 285 Germantown, WI 53022

Senior Resources, Inc. specializes in providing comprehensive information on service providers for older adults in the state of Wisconsin. If you are a consumer or would like to reach a consumer, we have many options available via our catalogs and the world wide web.

Tel: 262-253-0901 Fax: 262-253-0903

HEALTH CARE DIRECTORY

NOW ACCEPTING ADS!

Senior Move Managers

When it’s time to begin a new chapter in life, Smart Moves will take care of the details of moving and/or downsizing and organizing, so you can focus on the details of living. We Pack Up the Chaos and Bring in the Calm * Packing * Room Layout * Unpacking * All of the details We bring compassion to the process while providing an insured and honest service for individuals and families. Estimates and consultations on our services are free.

Universal Services

262-257-0250 7446 Circle Dr. Lannon, 53046

See ad on page 11 www.universalserviceswi.com

Serving Southeastern Wisconsin 414-526-5242 www.SmartMovesWi.com info@SmartMovesWi.com

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P ROfESSIONAL c ARE M ANAGERS BENEfITS Of cARE MANAGE MENT SERvIcES Benefits of using care manage ment services are many, and may include: • Personalized and compassion ate service, focusing on the client’s needs and preferences • 24/7 availability for urgent needs • continuity of care: coordina tion and communication with family members, medical and care providers, and legal/financial professionals • cost containment: the care manager’s knowledge and expertise can help you to avoid costly mistakes by carefully matching appropriate services to client’s needs. There are many agencies which provide care coordination or care Management. Those providers who are members of the Aging Life care Association (ALcA), formerly known as the National Association of Professional Geriatric care Managers (NAPGcM), meet strin gent criteria for professional edu cation, experience, and certifica tion, and adhere to ALcA Standards of Practice and code of Ethics. Additional information is available on the ALcA website, www.aginglifecare.org In selecting the agency you wish to work with, you may want to ask about the following: SELEcTING A cARE MANAGER

ment services? • What are their professional cre dentials and affiliations? Are they licensed or certified? If so, by who? • Are they members of the Aging Life care Association? • Is the agency a free-standing care management agency, part of a larger health care network, or one which also provides other services? • What are the referral relation ships they have with other ser vice providers? AGENcY STRUcTURE:

eriatric care Managers (GcM) or Aging Life care Managers (ALcM) are health and human ser vice specialists who provide guid ance, support, access to resources, and ongoing follow-up for older adults, adults with disabilities or chronic health care needs, and their families and support networks. care Managers come from a variety of professional backgrounds (social work, nursing, gerontology, among others), and have a specialized focus on issues related to aging, chronic disease management and disabili ties. The care manager is an experienced guide and resource for families and professionals. They have extensive knowledge about costs, quality, and availability of services in their com munity, and can connect you with the right service at the right time. care managers also assist clients in attaining their maximum functional potential and quality of life. SERvIcES PROvIdEd BY A PRO fESSIONAL cARE MANAGER: care managers provide personalized services, based on individual client circumstances. These services may include: • comprehensive assessments to identify problems or concerns, and provide solutions • Arrangement for qualified in home care or other needed assistance • Identification of living options which are consistent with client needs and preferences; reloca tion planning and implementa tion • Referral to qualified legal, finan cial, or medical specialists, based on a review of client cir cumstances and needs • Ongoing oversight, monitoring, and advocacy • Individual/family counseling and support • crisis intervention

fEE STRUcTURE:

• What are the rates and fee struc ture? • does the agency receive pay ments from other sources (e.g., placement or referral fees?)

STAff TRAINING ANd QUALI fIcATIONS:

Serving Southeast Wisconsin since 2013

• What is staff’s educational

background and work experi ence? How long have they been providing care manage

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NOTES

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I

H OME M EdIcAL E QUIPMENT ANd S UPPLIES • ambulatory aids • bathroom safety products • diabetes management supplies • elastic stockings • infusion pumps and sup plies • incontinence manage ment products • lift chairs • ostomy and wound care management products • oxygen tanks and respira tory care equipment • tube feeding pumps and supplies • wheelchairs and scooters Home medical equip ment companies provide more then products. They can provide a range of professional services that include: • certified mastectomy fit ter • certified orthopedic fitter • enterostomal therapist • nutrition support dietit ian • registered and licensed practical nurses • registered pharmacist • rehab specialist • respiratory therapist

ndependence. Security. Good health. Goals desired by us all. But, as we grow older, attaining and maintain ing these goals is more chal lenging. Innovations and advance ments in home medical equipment have made it easi er for older adults to reach these goals and to remain in their own homes. Home can be a personal residence or an apartment in a continuing care/retirement community or other complex. Whether recovering from an accident, illness or surgery; living with a disabil ity; or, adjusting to the nor mal effects of growing older, living at home can be a real istic and attainable goal. Home medical equipment companies provide the ser vices, equipment and sup plies to assist many individu als who believe home is where they want to be. In consultation with your physi cian and other health care professionals, the right prod ucts and services can be pre scribed and provided. Many of these products and ser vices are covered by Medicare, Medicaid or pri vate insurance. Here is a par tial list of home medical equipment and supplies: • aids for daily living

Your insurance coverage may include several pre ferred providers of home medical equipment, supplies and services. To help you decide which provider to use, ask your physician or rela tives and friends who may have been served by a home medical equipment company. Or, contact the companies yourself and ask questions that include: • Will the provider bill my insurance, Medicare and/or Medicaid when appropriate? • does the provider train, supervise and monitor its clinical services and deliv ery personnel? • Will the company deliver the products and provide instructions on their use? • does the company provide 24-hour service? • Is the provider accredited? Using products and ser vices provided by home medical equipment compa nies can add to your good health and feeling of inde pendence and security.

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m ediCal e quipment p RovideRs

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m ediCal e quipment p RovideRs

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H OME H EALTH A GENcIES

H

latory body.

ome Health Agencies were established to provide health care for individuals who do not require hospital ization, but need care or treatment and have difficulty leaving their home to seek care in a clinic setting. Agency nurses, physical, occupational, and speech therapists, as well as social workers and aides bring a wide range of treatment options to the home. Nurses work with patients to man age medications, treat wounds, run infusions, teach tube feedings, manage bowel and bladder programs, and teach patients how to man age disease process. lost motor function, from walking after a knee replace ment, to meal preparation for compromised heart patients, to relearning speech follow ing a stroke. Aides assist patients with activities of daily living while in the recovery phase. Most home health agen cies also provide custodial long term care. Some offer other programs and services Therapists work to restore

Most individuals receive home care in their home or apartment, this includes independent living centers. Home care can be provided in assisted living centers also, when the care does not duplicate a service already offered by the center. agencies there are non licensed agencies that pro vide only non medical ser vices. These organizations offer custodial care in the form of cleaning, cooking, errands, bathing and dress ing. These services are not covered by Medicare or Medicaid, but may be cov ered by long term care insur ance. In addition to home health

in the home such as meals on-wheels, homemaker ser vices, private duty, etc. The delivery of home care is now more high tech and has grown to include remote electronic monitor ing of disease management and electronic patient records. Patients benefit with accurate and up-to date response times. Home Health Agencies are licensed by the State and are subject to the regu lations of that licensure. Medicare, Medicaid and most insurance policies cover home health services for home bound patients who require nursing and/or therapy. Some insurance policies, such as Medicaid and long term care policies will cover cus todial care without the requirement of a nurse or a therapist. Many providers are also accredited by an independent outside regu

Article submitted by Horizon

Home Care and Hospice, Inc.

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FOOT CARE FOR SENIORS Feel the Love From Heel to Toe!

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Call Made Of Heart today at 414.295.0535 to schedule your foot care appointment Made Of Heart provides nail and foot care services by an insured State of Wisconsin Registered Nurse Private Pay. No Billed Insurance

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Senior Resources, Inc. specializes in providing comprehensive information on service providers for older adults in the state of Wisconsin.

If you are a consumer or would like to reach a consumer, we have many options available via our catalogs and the world wide web. Online here... Online: www.seniorresourcesonline.com • Email: info@seniorresourcesonline.com Mail: P.O. Box 285, Germantown, WI 53022 • Tel: 262-253-0901 • Fax: 262-253-0903 >

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NOTES

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M

any older adults wish to remain in their own homes where a lifetime of memories brings them familiarity and comfort. As the years progress, family members may notice that once-simple daily activities have become more challenging for their loved one. Difficulty in consistently maintaining the household or an increasing neglect for one’s own hygiene and personal needs are not uncommon. A little companionship and support may be all that is needed to remedy the situation. The answer could be a non-medical homecare solution. Caregivers providing these services are available to assist others with daily tasks to help them remain healthy and independent, wherever they call home, for as long as possible. Non-medical homecare agencies can provide caregivers who help others with daily living activities. These tasks may include, but are not limited to: light housekeeping, assistance with meal planning and preparation, shop ping and errands or companionship and other supportive services. Caregivers from homecare agen cies can also remind their clients to take their regularly scheduled medications which the family or nurse has set up. In addition, they can supervise self care, or accom pany clients to the grocery store, appointments and other engage ments. Some companies can also provide direct personal care. This extends services to include assis tance with bathing, dressing, grooming, and incontinence care. Non-medical homecare ser vices can be provided by a variety of different types of companies. Some companies offer a wide range of medical and non-medical services, while others specialize exclusively in non-medical home care. There are also contract reg istries who will find a caregiver for you; however, they typically do not assume payroll, tax or insur ance responsibilities. It is very important to be cautious when inviting someone into the home of a loved one. You should know how caregivers are screened and trained, and if the employer pro

services available to them. The client, family and agency then create a plan of care that best meets the individual needs of the client. Depending on the company, service can be available on a limited, hourly basis or could be provided up to twenty-four hours a day. Allowing a senior to live at home in familiar surroundings is always a plus if it can be done safely and with in personal and financial constraints. Non-medical homecare services are not generally covered by Medicare or private insurance. However, many Long Term Care insurance plans do pay for these services, as well as select Veterans Administration and State and County benefit programs. It is always good to discuss what funding sources may be available. Careful planning and the right professional assistance will help avoid the stress of crisis situations, and help your senior loved one remain independent at home as long as possible.

H ome C are / N oN -m ediCal

vides insurance and assumes respon sibility for payroll and taxes; if they do not, you could be held responsi ble! A good company will make clear exactly where each party’s responsibilities lay, so be sure to ask. Inquire how emergencies are han dled and if they can provide fill-ins in case of a caregiver’s absence. Ask many questions and request refer ences! A good company will assist you in reviewing the different home care options in your community. Most companies will provide an initial meeting (sometimes for a fee) with the client and family to learn about their needs and explain the range of

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Do You Need a Little Help at Home?

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