Post Room Information

Incoming – All other offices.  Royal Mail Normal Delivery, (1st Daily Delivery) Post should be sorted and with associates by 9.30 on the day of  delivery. Royal Mail, (further standard deliveries)  The aim is to have this placed into the respective “in‐tray” within 2  hours of delivery to the building by Royal Mail. All Special Deliveries, Couriers, DHL, UPS etc. Individual hours rules may differ between locations, generally the  couriers will bring the items to our office and request signature at  that point.  Urgently Expected Letters/Packages If something is expected and is urgent please advise the associate in  your office who deals with your post of the expected package and  they will agree specific delivery requirements with you.  Special Items/ Delivery‐   From time to time, couriers require photo ID to release the item. If  your courier asks for ID, please speak to one of the team who will  arrange for the ID to be in the courier room ready for your package  to arrive. Outgoing Post ‐   Generally:  Lockton pays an extra sum to Royal Mail for collection of all franked,  special and stamped post. This extra charge ensures the outgoing  post is collected by Royal Mail from our offices at an agreed time  each day, avoiding the need to take items to the post office or post  box. Only in London is this free due to the volume of post.  All items are sent by second class post unless specific instruction are  clearly made on an envelope or package for first class mail.

7