Northwest Bank Business Online Banking

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.....................................................................................................................11 Logging Off............................................................................................................................ 13 Resetting A Forgotten Password...............................................................................14 Home Page Home Page Overview..................................................................................................16 Account Summary Overview............................................................................................... 18 Account Details Overview...........................................................................................19 Quick Transfer.............................................................................................................21 Account Grouping.......................................................................................................22 Editing a Group Name......................................................................................................... 23 Deleting a Group.................................................................................................................. 23 Security Protecting Your Information......................................................................................24 General Guidelines............................................................................................................... 24 Login ID and Password........................................................................................................ 24 Fraud Prevention.................................................................................................................. 24 Security Preferences...................................................................................................25 Change Password................................................................................................................. 25 Change Login ID................................................................................................................... 26 Secure Delivery..................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login............................................................................. 28 Enabling Passcode Authentication..................................................................................... 30 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 31 Alerts Overview............................................................................................................32 Date Alerts............................................................................................................................. 33 Account Alerts....................................................................................................................... 34 History Alerts........................................................................................................................ 35 Online Transaction Alerts.................................................................................................... 36 Security Alerts Overview.............................................................................................37 Edit Delivery Preferences.................................................................................................... 37 Secure Message Overview. ........................................................................................38 Sending a Secure Message.........................................................................................39 Transaction Types Moving Money Overview............................................................................................40