Community Bank Business Online Banking eGuide

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................4 Users........................................................................................................................................ 4 Subsidiaries............................................................................................................................. 4 Recipients................................................................................................................................ 4 Logging In.......................................................................................................................8 Logging Off.............................................................................................................................. 8 Resetting A Forgotten Password.................................................................................9 Home Page Home Page Overview..................................................................................................11 Account Summary Overview............................................................................................... 12 Account Details Overview...........................................................................................13 Security Protecting Your Information......................................................................................15 General Guidelines............................................................................................................... 15 Login ID and Password........................................................................................................ 15 Fraud Prevention.................................................................................................................. 15 Security Preferences...................................................................................................16 Change Password................................................................................................................. 16 Alerts Overview............................................................................................................17 Date Alerts............................................................................................................................. 18 Account Alerts....................................................................................................................... 19 History Alerts........................................................................................................................ 20 Transaction Alerts................................................................................................................ 21 Security Alerts Overview.............................................................................................22 Edit Delivery Preferences.................................................................................................... 22 Secure Message Overview. ........................................................................................23 Sending a Secure Message.........................................................................................24 Funds Transfer.............................................................................................................25 Activity Center Overview. ...........................................................................................27 Using Filters........................................................................................................................... 28 Creating or Deleting Custom Views Using Favorites........................................................ 28 Canceling Transactions........................................................................................................ 29 Statements...................................................................................................................30 Reordering Checks......................................................................................................31