2019 Best Practices Study

A Hypothetical Metric Dashboard

Organic Growth

Rule of 20

Weighted Average Producer Age

50.0

18.4

14.7

49.4

4.2%

7.0%

RVI Median

OGP Median

OGP Median

54

<45

19.4

9.9

7.5% OGP 75 th Percentile

1.0%

OGP 25 th Percentile

OGP 25 th Percentile

OGP 75 th Percentile

Unhealthy

Healthy

Effective NUPP

Sales Velocity

Weighted Average Shareholder Age

0.8%

55.0

10.2%

12.6%

0.7%

54.1

RVI Median

OGP Median

0.3%

1.1%

15.6%

OGP Median

9.3%

<50

59

RVI 25 th Percentile

OGP 25 th Percentile

RVI 75 th Percentile

OGP 75 th Percentile

Healthy

Unhealthy

Strategic Planning. Top-performing Best Practices agencies almost universally adopt a discipline of strategic planning, whereby the agency’s best thinkers meet regularly to consider three fundamental questions: where are we now, where do we want to go, and how do we get there? If you think this sounds a lot like the Best Practices Process Improvement Cycle addressed earlier, you’re right. When insurance organizations are transformed, the common denominator is almost certainly a rigorous commitment to the discipline of strategic planning.

1) Where are we now?

2) Where do we want to go?

3) How do we get there?

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