2019 Best Practices Study

AGENCIES WITH REVENUES OF:

<$1.25M $1.25-$2.5M $2.5-$5M $5-$10M $10-$25M >$25M

SERVICE & SALES SUPPORT STAFF PROPERTY & CASUALTY % Agencies with Commercial P&C Staff In agencies that have CPC Staff: Number of CPC Employees Avg CPC Revenue per Staff Payroll as a % of CPC Revenue % Agencies with Personal P&C Staff In agencies that have PPC Staff: Number of PPC Employees Avg PPC Revenue per Staff Payroll as a % of PPC Revenue % Agencies with P&C Value Added Staff In agencies that have P&C VAS Staff: Number of P&C VAS Employees LIFE & HEALTH / FINANCIAL % Agencies with L&H/Financial Staff: In agencies that have L&H/F Staff: Number of L&H/F Employees Avg L&H/F Revenue per Staff Payroll as a % of L&H/F Revenue % Agencies with L&H/F Value Added: In agencies that have L&H/F Staff: Number of L&H/F Employees Avg L&H/F Revenue per Staff Payroll as a % of L&H/F Revenue Avg P&C Revenue per Staff Payroll as a % of P&C Revenue

89.2%

97.4%

95.8%

97.9%

97.7%

95.3%

1.5

3.1

6.2

10.5

26.1

81.1

$305,185

$349,948

$351,792

$438,355

$364,223

$397,950

29.9%

18.0%

16.5%

15.8%

17.9%

18.7%

89.2%

94.9%

83.3%

93.6%

93.2%

97.7%

2.0

2.9

4.9

6.3

10.8

21.8

$254,331

$251,219

$174,010

$220,615

$214,903

$260,938

21.3%

20.0%

23.9%

27.1%

28.2%

27.4%

13.5%

20.5%

33.3%

55.3%

84.1%

93.0%

0.4

0.7

1.2

1.5

3.6

13.0

$316,818

$724,987 $1,259,255 $2,504,954 $3,837,601 $4,615,062

1.9%

2.0%

2.2%

1.6%

2.5%

3.3%

21.6%

38.5%

41.7%

78.7%

93.2%

95.3%

0.5

1.1

1.9

4.0

9.6

37.8

$46,856

$158,165

$144,808

$391,061

$396,389

$444,923

17.0%

14.3%

17.3%

15.0%

16.3%

18.0%

*

2.6%

2.1%

12.8%

34.1%

55.8%

* * *

0.1

1.3

2.3

2.4

7.4

$325,958

$30,617

$303,420 $1,081,684 $2,948,988

0.7%

4.0%

3.5%

2.7%

2.7%

*Insufficient Data

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