2017 OSD Year In Review
First page
Table of contents
Next page
Last page
Cover
1
Table of Contents
2
2017 Outreach Services Strategic Goals
5
OSD New Hires, Transfers or Promotions in 2017
5
2017 Above and Beyond Award Winners
5
Customer Contact Center Employee of the Month
5
Customer Contact Center Metrics
7
Web Development and Support
8
2016 VWC Annual Report (Published)
17
Agency Highlights Report
19
Form Revisions
19
Marketing and Public Relations Accomplishments
20
Relocation Efforts
22
VWC HQ Move Communications Analytics
26
2017 VWC Educational Conference Highlights
42
Back Cover
54
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