2017 Department of Professional Development Course Catalog

8

Judicial College of Maryland

Webinars

What is a webinar? Webinar is short for web-based seminar. These classes, transmitted over the internet, consist of an online, shared group environment. Webinars include live audio and video communication with an audience that is in a remote location from the instructor. Participants do not need to leave the office and are able to view the webinar from their workplace computer.

Conducting Meetings That Don’t Put People to Sleep May 23 T 10:00 a.m.–11:00 a.m. Creating a Work/Life Balance Jul 26 W 10:00 a.m.–11:00 a.m. Dec 14 Th 2:00 p.m.–3:00 p.m. Dealing with Difficult Customers Aug 9 W 10:00 a.m.–11:00 a.m. Nov 15 W 2:00 p.m.–3:00 p.m. From Staff to Supervisor Feb 28 T 10:00 a.m.–11:00 a.m. Jun 21 W 2:00 p.m.–3:00 p.m. Getting it Done while Getting Along Apr 27 Th 10:00 a.m.–11:00 a.m. Sep 7 Th 2:00 p.m.–3:00 p.m. Goal Setting May 24 W 2:00 p.m.–3:00 p.m. Manager’s Guide to Dealing with Change Jun 22 Th 10:00 a.m.–11:00 a.m. Serving the Multi-Cultural Customer Feb 8 W 10:00 a.m.–11:00 a.m. Jul 20 Th 2:00 p.m.–3:00 p.m. Understanding and Managing Stress Feb 23 Th 10:00 a.m.–11:00 a.m. Aug 3 Th 2:00 p.m.–3:00 p.m.

Working with the Generations Apr 11 T

10:00 a.m.–11:00 a.m. 2:00 p.m.–3:00 p.m.

Aug 22

T

Your Professional Image Jan 26

Th 10:00 a.m.–11:00 a.m.

May 25 Th 2:00 p.m.–3:00 p.m. Jun 29 Th 2:00 p.m.–3:00 p.m. Your Role in Preventing Workplace Harassment Mar 22 W 10:00 a.m.–11:00 a.m. Aug 16 W 2:00 p.m.–3:00 p.m.

2017 Schedule