AUS & NZ CMCT01

LEARNING OUTLINE

• Definition of Case Management • Purpose of the National Standards of Case Management • Case Management Concepts • Practice Guidelines for Case Management • The Key Elements of a Standard • The Key Elements of the Self Assessment Framework • The Four Standards of Practice for Case Management • Introduction to the Case Management Process • National Code of Ethics for Case Management • The Key Elements of the National Code of Ethics • Ethical Decision Making (actions) • Brief Introduction to Case Management Certification