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paper? Just because it has nothing to do with hoops and hardwood doesn’t mean it won’t affect a fan’s enjoyment of the game. Everything gets checked. At UCSB, the ticket office is staffed by another department on campus. At many other places, however, that function is part of the arena management. A person in Dixon’s job will help oversee that vital part of the operation, which includes making sure the

office is staffed, ensuring that there is change and working machines for ticket purchasers, and that the ticket windows are ready to open. Ticket offices also handle requests for passes from the players and coaches, and sometimes take care of media credentials as well.

A hands-on manager like Dixon pitches in to make sure student workers are safe . . . and so are the baskets.

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