City of Morgan Hill Communications Assessment

newspaper comes out each Friday and has a weekly circulation of approximately 12,800. Morgan Hill Times has a website at http://www.morganhilltimes.com (with a dedicated mobile view at http://m.morganhilltimes.com/mobile_adv) , a Twitter Profile with 1,820+ Followers at https://twitter.com/morganhilltimes , and mobile apps for both Android and iOS. Michael

Moore is the City Editor. Public Access Channel

The City of Morgan Hill's cable services are provided by Charter Communications, which is the only cable service provider in Morgan Hill. The City's public access station is on Channel 17. The channel offers live streaming and replays of important meetings ranging from the County Board of Supervisors to City Council sessions. Frommidnight to 8:00am, the Channel also loops a Bulletin Board: a series of slides containing information about upcoming news and events. Larry Talbot is the City’s “Government Access Technician,” manages the channel, and reports to Maureen Tobin. Department Communication Activities City Manager’s Office The City Manager’s Office is responsible for “implementing Council policy, providing leadership for the City's day-to-day operations, preparing and administering the annual budget, and managing the personnel system.” 19 Steve Rymer has been Morgan Hill’s City Manager since January 2013 and has served the community since 2006, most recently as Community Services Director. Maureen Tobin is the City’s Communications and Engagement Manager and reports directly to Steve. The Communications and Engagement Manager position was created in January 2014 to advance the City's communication efforts and community engagement. Maureen has held that position since its inception. Prior to that, Maureen served as the Community Services Manager. She has served the community since 2007. Most staff members (“teammates”) and many community members recognize Maureen as the person who most closely fills the role of a traditional Public Information Officer (PIO) for the City. Since 2010, Maureen has also served as the City's Emergency Operations Center’s (EOC) PIO. Nichole Martin, Community Services Coordinator, serves as the backup PIO for the EOC. Maureen oversees the large majority of the City’s external communications, especially the City’s website, social media sites and Constant Contact emails. Maureen is the primary teammate responding to comments on the city’s Nextdoor.com posts and its main Facebook Page (City of Morgan Hill - Engage), and she frequently shares Posts from other City-related Facebook Pages, such as the Economic Development Department and the Police Department. Maureen has at least Editor-level (if not Admin-level) permissions on all official City Facebook Pages, except the Police Department's Facebook Page. She also heads up a “Web Team”—a group of approximately 20 teammates who have been tasked with updating their Departments’ section(s) of the www.morganhill.ca.gov website.

19 http://www.morganhill.ca.gov/61/City-Manager

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