City of Morgan Hill Communications Assessment

“Communications Tools for Teammates” City of Morgan Hill Primary Communication Channels/Tools

The following communication channels have become the standard for how the City of Morgan Hill shares information with the community. At a minimum, these primary communication channels should be considered in all situations where we need to communicate information with our community.

Questions to Ask:

• Who will be directly impacted? • Who will be indirectly impacted? • Who will want to be aware? • Who should be aware? • What is opportunity for misunderstanding/conflict? • Who is community can help communicate and share information?

Information necessary for all communication: • Overview of information to share • Links to website or documents on website • Dates/times/locations if applicable • Contact person - phone number/email address Website Should be handled by individual departments • Update to an existing website page • Creation of a new website page • Add to website calendar • Create a NewsFlash 1.

2.

Constant Contact Eblasts - 13,000+ contacts

Managed by Maureen Tobin & Nichole Martin Those who have access: Several CSD teammates, John Lang, PD

3.

Monthly Email Calendar of Events

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