Hydrant Meter Accounts-Training Manual

Hydrant Meter Billing Process

1. A reminder email is sent out on the last day of the month from the Hydrant Meter email. 2. Customers have until the 7th of the month to email, fax, or call in their reading. 3. On the 7th, phone calls are made to retrieve the readings that have not yet been sent in. 4. Readings are due on the 10th of each month (If the 10th falls on the weekend, the readings will be sent on the next business day)

Readings are input on a spreadsheet to make it easier to enter them into CC&B.

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