RAC Cover File & Data Processes for Fleet Clients

Exception report sent to client detailing items that have caused the exceptions

Any Exceptions?

Data items amended and submitted as a new file

END

YES

NO

File placed in SFTP or password protected file emailed to motorman@ rac with Password emailed seperately

Delta or Refresh CSV File export to detail 1.New Assets

Execution report issued confirming file received

2.Assets Removed 3.Asset Changes

Collect data and pass to RAC SFTP client server or if emailed then file is collected from email

RAC CCID process validates file and content – transmits to RAC D4B Database

START

RAC Operational platform (ICAD) updates with active and inactive assets

SERVICE PROVIDED

Incident Data to D4B for usage and POU Billing purposes

Incident data to EDS for any Customer Reports

RAC Activity

Key

Client Activity

Additional Info Only

9

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