General Terms & Conditions | Leonardo Royal Munich

IV. The Client's withdrawal from the agreement

1. A withdrawal of the Client from the agreement made with the Hotel requires the Hotel's approval in writing. This does not apply if the Client is entitled to withdraw from the agreement due to a breach of duty, for which the Hotel is responsible. 2. Provided the Client is entitled by contract to withdraw from the agreement and he is allowed time for such withdrawal, the Client may withdraw until the agreed date without causing any payment or damage claims from the Hotel. That right to withdraw expires if the Client did not execute his right of withdrawal towards the Hotel within the agreed time limit. This does not apply to cases where the Hotel is in default of performance or if such performance is impossible due to circumstances, for which the Hotel is responsible. 3. In case of unjustified withdrawal by the Client the Hotel is entitled to demand the agreed rate from the Client by crediting possible saved expenses and income from other letting. The withdrawal is unjustified if the Client is not entitled to withdraw from the agreement by law or by contract. 1. If the Client has been granted a right of withdrawal by contract, the Hotel is entitled for its part to withdraw from the agreement within the time limit agreed for the execution of the right of withdrawal. 2. If the Client does not effect the advance payment pursuant to Sub-clause 4 of Section "Terms of payment" even after a reasonable grace period set by the Hotel has expired, the Hotel shall be entitled to withdraw from the agreement. The Hotel's right to assert damage claims is reserved expressly. 3. If the Client has not paid the Hotel for services already rendered, even after a reasonable grace period set by the Hotel has expired, the Hotel shall be entitled to cancel all future reservations and to withdraw from the agreement. The Hotel's right to assert damage claims is reserved expressly. 4. Further, the Hotel is entitled to withdraw from the agreement for cause justified by facts if • Acts of God or other circumstances beyond the Hotel's control make it impossible or unreasonably difficult for the Hotel to perform the agreement; in such case, the Hotel is committed to promptly inform the Client about the fact that the service is not available. • Rooms are booked by giving misleading or wrong details of essential facts, for instance about the Client's identity or for the purpose of renting, and the Client does not rectify such misleading or wrong details within a reasonable time limit; • The Hotel has reasonable cause to suppose that using the services of the Hotel may jeopardize the smooth operation, the safety or the public image of the Hotel without being attributable to the Hotel's controlling and organisational areas; • The Client has violated Sub-clause 2 of Section "Scope" and the Client continues such violation in spite of being warned. 4. The execution of such withdrawal is made by written statement towards the Hotel. V. The Hotel's withdrawal from the agreement

5. The execution of such withdrawal is made by written statement towards the Client.

6. In case of a justified withdrawal by the Hotel the Client is not entitled to claim damages.

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