The Chatter - Winter 2017

D Carter Recognized As A Leader In Worldwide Dealer Meeting By John Batzel [President] During the Worldwide Dealer Meeting this summer, 13 dealers from around the world were honored with the distinction of being 2016/2017 Caterpillar Circle of Excellence dealers, including four dealers from North America. It’s exciting to let the entire Carter team know that Carter Machinery, once again, achieved Circle of Excellence honors! This Circle of Excellence dealer group was chosen based on traditional metrics such as PINs, POPs, and financial results. Additional criteria included the overall rating of Rental, Power Systems, and Service business processes, as well as each dealer’s alignment with Caterpillar. Phil Kelliher , Cat Distribution Services VP for the Americas and Europe, provided

a glowing summary of Carter’s achievements, pointing out that we had achieved those results in spite of an incredibly difficult set of market conditions since 2012. As part of that report, Phil highlighted Carter’s active engagement in 44 different Cat teams and initiatives, suggesting Carter should have received a special award for being the most aligned dealer!

Phil Kelliher, Cat Distribution Services VP for the Americas and Europe, provided a glowing summary of Carter’s achievements, pointing out that we had achieved those results in spite of an incredibly difficult set of market conditions since 2012.

To say the least, we were very proud to accept this honor on behalf of the entire Carter team. Thanks to each and every Carter employee for your individual focus on our customers’ success, in so, driving incredible Carter success!

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TOP NOTCH TEAM Keeping It Cool With Teamwork: PortRail Crane’s Grand Opening INSIDE TRACK Carter Machinery Becomes Morooka Dealer In Virginia Welcoming Back Sergeant Anthony Gray Foundry26: One Year In Lower Truck Bed Height Improves Ergonomics And Lowers The Risk Of Injury On The Leading Edge Of Digital Construction Technology: It’s A Changing World

FIELD REPORT Cat Celebrates The 25th Anniversary Of Its Small Wheel Loader BENEFIT SPOTLIGHT How To Save Big Bucks For Retirement CARTER CARES Powering A Cure: JDRF’s One Walk THE BRAND BUILDERS A Legacy Of Service Recognizing Commitment

BUILDING A LEGACY May Through August 2017 Service Awards The Start Of A Legacy Building For The Future Carter Salutes Our Veterans Idea Builder Rewarding Referrals 2017 Safety Performance Review

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2 THE CHATTER WINTER | 2017

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