Discovering Costa Rica

Communication and Media Telephone You should follow these steps in order to make a direct phone call, via ICE’s phone system: 00 + COUNTRY CODE + CITY CODE + PHONE NUMBER

Helpful Hint: For example, if you want to make a call to Miami, USA to the number 555-5555 with the area code being 305, Dial: 001 305-555-5555.

Paying the Telephone Bill You may pay bills at the following places:

+ Supermarkets, Pali, Mas x Menos, Walmart, Perimercados, Mega Super, Automercado + Banks: ScotiaBank, Banco Nacional, Banco de Costa Rica, Bac San José, Davivienda, Lafise + Instituto Costarricense de Electricidad (ICE), pronounced “ee-say” If you need to pay a bill, or you did not pay a bill on time (and the service was disconnected), you can pay at any of the locations above just by providing the telephone number you wish to pay. It is very important to keep all paid bills from any claims to the phone company. Also, if there is a discrepancy with the charges you can request a review of the charges based on the amounts paid on previous months. For more information, visit www.grupoice.com . Mobile In Costa Rica, mobile phone providers give you several different options. You can choose how you would like to pay, whether postpaid or prepaid. You can also choose from a variety of data packages, and international calling abilities are offered by international providers. Today, the largest service providers are + Kolbi + Movistar + Claro Television Costa Rica has six local television channels; 4, 6, 7, 9, and 13 in addition to cable and satellite TV service providers: + Tigo Star (previously Amnet): www.tigostar.cr

+ Cabletica: www.cabletica.com + Sky: www.skycostarica.com + Cable Visión: www.cablevision.co.cr + Tele Cable: www.telecablecr.com

© 2015 Dwellworks, LLC

Page 23

Discovering Costa Rica