SSI2017 Brochure Final for Web.indd

Knowledge to identify service gaps, and strategic insights to transform your organization into a service powerhouse strategic service institute

NON PROFIT ORGANIZATION U.S. POSTAGE PAID ARIZONA STATE UNIVERSITY

Center for Services Leadership

P.O. Box 872106 Tempe, AZ 85287-2106

MODULE 1 • MARCH 13 15, 2017 MODULE 2 • MARCH 15 17, 2017 Both SSI Modules • March 13 - 17, 2017 M C CORD HALL , W . P . CAREY SCHOOL OF BUSINESS ARIZONA STATE UNIVERSITY , TEMPE CAMPUS

“We have fairly good training in place for new, front line team members, and even front line managers. However, the higher up in the organization one looks, the more ad hoc the training becomes. That’s a gap we’re looking to SSI to fill!”

wpcarey.asu.edu/institute

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