Quality Management 2017

Example: Waking up

Some questions:

1. What do you think it can go wrong?

I run through the alarm, I continue sleeping

The alarm does not sound, I continue sleeping

2. On a scale 1-10, how severe the consequence would be?

On a working day, a reduction of the month pay of 2%

8 out of 10

3. Could you describe how this would happen?

Alarm brokes

Alarm without battery

Alarm time wrongly set

Clock time wrongly set