Quality Management 2017

RISK MANAGEMENT

QUALITY IMPROVEMEMENT

Risk identification (near

Quality methodology

------ misses and adverse event reporting)

Analysis of adverse and sentinel events/trends

Quality measures /indicators

Risk control (loss prevention and loss reduction)

Root-cause analysis

Best practices/clinical guidelines

Proactive risk assessments

Risk financing

Patient safety initiatives

Claims management

Provider performance

Board reports

Corporate and regulatory compliance

Patient satisfaction

Accreditation issues

Audits

Staff education

Acreditation compliance

Improvement projects

Quality measures/indicators

Mandatory event reporting

Bioethics

Peer review

Benchmarking

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