Quality Management 2017

LEARNING OBJECTIVES

✓ To understand variability, its impact and behavior (differentiate random and special causes).

✓ To describe the DMAICS method to introduce a SPC analysis.

✓ To explain the difference between specifications and natural variation .

✓ To understand the interest of performance indicators and control charts .

03/10/17

2

Made with FlippingBook - Online Brochure Maker