Quality Management 2017

4. Two fundamental tools of SPC

Part 1 :

Introduction to SPC

1. Capability indicators: = rate the performance »

Quantify the ability of a process to produce data that are within specifications, at a precise moment.

Part 2 :

Essential concepts to start with SPC

2. Control charts: Carte de contrôle des valeurs individuelles

3,0%

Monitor the process over time.

3 potential special causes

2,5%

Part 3 :

Control limit

2,0%

SPC in practice

1,5%

 detect significant changes.  effects of special causes can be reduced or removed .

1,0%

X

0,5%

0,0%

-0,5%

Control limit

Individual Value (%)

-1,0%

Part 4

-1,5%

0 10 Monitored p rameter

20

30

40

Conclusion

Paramètre suivi

Patient number Data (chronological order)

N ° contrôle (ordre chronologique)

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