Tech Reference Manual

Meter turn off- Emergency

Check FA portal in CC&B Select desired travel location

Travel to the location as soon as possible Upon arrival check for correct address Turn service off at angle valve Check and compare meter number and or Meter Interface Unit(MIU) number Check Register face for size and type. Verify the meter/ register compatibility Read the register Verify the service is on/off by the direction of the angle valve Ensure there is no water flow and the meter shows no usage before departure Verify meter lid is clean and clear of obstruction FA Completion: All work in CC&B must be done with CAPS On In the FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • Go to SP Consumption • Review last read for address and meter verification • Return to the FA portal using back arrow • Search for the work truck and select • Add comments relevant to the FA you are completing

STEPS TAB • Verify Meter number(Badge)

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Emergency Cut Off /Burst Pipe) • Review data and Complete