Tech Reference Manual

Start Service/Stop Current/ Start New Customer

Check FA portal in CC&B Select desired travel location Upon arrival check for correct address Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type. Verify the meter/ register compatibility Read the register Verify the service is on/off by the direction of the angle valve Verify meter lid is clean and clear of obstruction FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • Go to SP Consumption • Review last read for address and meter verification • Return to the FA portal using back arrow • Search for the work truck and select • Add comments relevant to the FA you are completing

STEPS TAB • Verify Meter number(Badge)

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Start Service) • Review data and Complete