Tech Reference Manual

Replace Meter MIU Not Transmitting Replace Meter

Check FA portal in CC&B Verify requested register size in FA portal Obtain needed inventory Drive to selected travel location Upon arrival check for correct address Check and compare meter number and or Meter Interface Unit(MIU) number Check Register face for size and type. Verify the meter/ register compatibility Read the register (Record data/MIU data) Inform customer water will be off for repairs Turn the water off at the angle valve Verify the service is on/off by the direction of the angle valve Replace meter, gaskets and antenna Verify the flow arrow on the meter points to the house side spud nut Clean meter box to below meter base/frost plate Verify meter lid is clear of obstruction Restore water service and notify customer the water is restored FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • Go to SP Consumption • Review last read for address and meter verification • Return to the FA portal using back arrow • Search for the work truck and select