EoW July 2007

english technology news

Infor helps Australian cable manufacturer to achieve better service standards

Syteline is easy to customise without loss of integrity and this enabled Infor’s professional services team to tailor the solution to meet Tycab’s business needs for handling spools, multiples and sets, and volume picking and shipping. The system went live in two stages to minimise operational disruption. The first phase (purchasing, financial, customer services and dispatch operations) went live in June 2006, followed by the manufacturing operation in October 2006. Benefits to Tycab included accurate information and data, a paperless warehouse, tighter shipping control (for example, Tycab no longer ships to customers with credit hold), and improved track and trace which enables the company to quickly find stored inventory in a very large warehouse and optimise inventory for reduced wastage. Infor – USA Fax : +1 678 319 8682 Email : sales@infor.com Website : www.infor.com Tycab Australia Pty Ltd – Australia Fax : +61 3 9794 0031 Email : info@tycab.com.au Website : www.tycab.com.au

Infor, USA, has completed a major ERP implementation at Australian cable manufacturer Tycab. Tycab replaced three disparate, ageing and paper-intensive systems with Infor ERP SyteLine, a business specific solution which provides customers with a lower total cost of ownership. The centralised solution has provided Tycab with single barcode scan func- tionality for picking and shipping, and a paperless shop floor for manufacturing, helping the manufacturer to streamline operations, achieve high service standards and gain market share. Tycab is a specialised manufacturer of quality electrical cable products used across a broad range of industries, from automotive wiring harnesses and aftermarket, to welding and switchboards. Tycab’s speciality is its ability to produce quality cable quickly, with smaller minimum run sizes. To alleviate some of the impact on service standards that the company’s ageing green screen and paper-based systems were making,

Tycab realised it needed a solution that was specific to its business. A key challenge was that Tycab was operating three disparate systems: its front-end customer service and dispatch manage- ment system (OSAS), a separate, twenty- five-year old manufacturing system with a green screen (Dataflex), and an in-house e-commerce system which handled accounts, order placement and inventory. Tycab reviewed six manufacturing soft- ware suppliers before selecting Infor as its business management system. “Infor understood our needs more than anyone else,” said Ash Labib, manufacturing manager at Tycab. “While we wanted a system that was easy to implement and use, we found that out- of-the-box solutions fell short in supporting the unique processes that had given us our competitive edge over the years. Infor had the business specific solutions and domain expertise that could provide us with the best processes for efficiency improvements, but also the flexibility for customisation which we needed.”

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EuroWire – July 2007