2008 Best Practices Study

Agencies with Revenues Over $25,000,000

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Technology

Average

Top 25%

Information Technology Number of Employees (FTE)

7.7

High

23.5

Low

2.0

Total IT Payroll Expense ($)

$519,041

$986,979

As % of Total Compensation Expense

0.9%

Average

+25% Profit

+25% Growth

Total IT Expenses for Fiscal Year (as % of Net Rev)

2.2%

1.9%

2.1%

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

Other includes Terrace, QuickFile, SigXP, Xanatek, and custom developed programs.

117 2008 Best Practices Study | Agencies with Revenues Over $25,000,000 | Technology